{"id":1441,"date":"2023-07-27T13:00:27","date_gmt":"2023-07-27T17:00:27","guid":{"rendered":"https:\/\/www.agrebec.ca\/faq\/"},"modified":"2024-07-16T16:17:39","modified_gmt":"2024-07-16T20:17:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.agrebec.ca\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is it asked of me to drop by the office to see the aggregate or to order a sample before I could place my order?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Since there are color variations from one batch to another, we want to be sure that the product you chose is exactly what you want before the delivery. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAfter ordering a sample, what is the delay to receive it?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Approximately 2 business days.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you do deliveries?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, with our various transportation partners, it is possible for us to offer a delivery service adapted to your needs.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your delivery territory?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Everywhere in Quebec, Ontario and the United States<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the minimal quantity for a delivery?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The minimal quantity for a delivery in bulk is 0,5 metric ton (500kg). There is no minimal quantity for bags. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there an additionnal fee if I come pick up my aggregate with a truck or a trailer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, there will be no additional fee. We\u2019ll use our loader and a scale to load the desired quantity. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I come and pick up some stones with a bucket?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No, the minimum quantity to buy in bulk is 0.5 metric tons. Our loader has a scale and can load the desired quantity in your truck or trailer. 18 kg bags are also available for the majority of our products.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I calculate the quantity that I will need for my project?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

On our website, in the product description, you will find a chart to do the calculation yourself. If you need any additional assistance, don\u2019t hesitate to join us by phone or email at info@agrebec.ca<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tThe stone I received is not exactly the same color as the one I ordered last year, but it\u2019s the same product, why? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Stones are a natural product, and color variations are normal, even if the aggregates are issued from the same quarry or sand pit.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMy white roofing gravel looks darker when it rains. Is the SRI (solar reflectance index) of the stone affected by this change of color? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The color variation effect is greatly accentuated when the stone is humid. A gray looking stone when wet becomes white or pale gray when it\u2019s dry. Yes, the stone reflects the sun less when it\u2019s humid, but the sun isn\u2019t usually there when it rains. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWho can install my stones or my stabilized screening?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

A landscaper will be able to install our material. We also have an installation and maintenance guide we can provide, if you wish to do it yourself. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Frequently Asked Questions Why is it asked of me to drop by the office to see the aggregate or to order a sample before I could place my order? Since there are color variations from one batch to another, we want to be sure that the product you chose is exactly what you want before […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1441","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/pages\/1441","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/comments?post=1441"}],"version-history":[{"count":0,"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/pages\/1441\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.agrebec.ca\/en\/wp-json\/wp\/v2\/media?parent=1441"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}